Support
We're here to help with EzGym on iPhone.
Signing in
EzGym supports Sign in with Apple and email/password. Each account uses
one method, not both. If you created the account with Apple, keep using
Sign in with Apple (email/password and Forgot password will not work for
that account). If you registered with email, sign in with email/password;
use Forgot password in the app if you need a reset code. If Sign in with
Apple fails, confirm you're signed into iCloud on the device and try again.
For other issues, email support with the address on your account (do not
send your password).
Apple Health / cardio
EzGym saves completed cardio workouts (with distance, calories, and outdoor
routes) to Apple Health and reads heart rate and calories to show them with
your sessions. Strength sets stay in EzGym. Manage access in the iPhone Settings
app under Health, Data Access and Devices, EzGym.
Apple Watch
Open EzGym on your Watch and start cardio, or start cardio on your iPhone and the
Watch workout starts too. The Watch measures heart rate and calories, records your
outdoor route, and saves the workout to Apple Health. If the Watch app does not appear,
install it from the Watch app on your iPhone under Available Apps.
Sharing workouts
In EzGym, open Schedule, then tap Share day on a day, or Share week under the list.
Send the link to a friend. When they open it in EzGym they pick which workouts to add and
which day each goes on. Nothing of theirs is replaced unless they choose it. Turn a link
off any time in Settings, Shared links. To report a link that looks wrong, open it in
EzGym and tap Report this link, or email
support@ezgym.fit.
Delete account or data
See Delete account / data request
for step-by-step instructions. You can also email
support@ezgym.fit.